APPLY NOW! SWOCC Foundation Scholarships for the 2026-27 academic year are DUE March 1
End User Support (CIS 225)
Term: 2022-2023 Academic Year Spring Term
Effective end-user support is a key element in a successful business. Understanding needs, prioritizing demands, analyzing efficiency, managing expectations and clear communication are all part of the process. This course introduces the skills and abilities needed by IT professionals who support customers, clients, co-workers, and other categories of end users.