Online Course Help

Help

Taking Online Courses

Welcome to Online Learning!

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COVID-19 concerns have affected colleges and universities across the country. Your health and that of those around you is at the forefront of changes we have put in place. Spring classes will open on March 29, 2021 and end on June 10, 2021.   Courses will be delivered via one of four methods: 

  • Face to Face - On campus class at scheduled day and time
  • Hybrid  - Online and on campus at scheduled day and time
  • Online, Virtual Instruction - Online and attend class virtually at scheduled day and time
  • Online - Class entirely online

If you have not taken an online course before we hope the following information will help answer questions you may have during this time.

Stay up-to-date with Southwestern's response to COVID-19 at https://mylakerlink.socc.edu/ICS/Administrative_Services/Novel_Coronavirus_Updates.jnz including campus access and other changes during this time.

What do I do first?

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When you registered for classes you received a Student ID# and Password. This is what you use to log in to myLakerLink. MyLakerLink is where you will find your course list*, access student email, and other resources while attending Southwestern. If you forget your password, please contact First Stop at (541) 888-7352 or firststop@socc.edu for help.

myLakerLink Login Screenshot

Next, login to your Campus Email. See instructions here: How to access Campus Email.pdf

Some instructors might require you to be at your computer at certain times, others might not. These instructions may come to your campus email, or may be announced on the course page in eLearning.

*Courses appear under Quick Links in the eLearning Courses link on the Friday before the term starts!  Note - if you are using a mobile device (not recommended) you will need to click the arrow in the bottom left of your screen to open the link panel, and choose the Quick Links tab!

Where do I find help for online learning?

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  • Who to contact 
  • eLearning - Online Learning Quick Guide for getting started with online learning, including how to locate your courses.
  • How Online Learning Works where you will find short video tutorials that will help you see what our online courses look like.
  • elearningsupport@socc.edu. We can assist with via email and screenshots, or schedule a meeting via Zoom.  In person appointments can be scheduled on Tuesdays and Thursdays in Tioga Room 323.
  • Student email should be checked daily for updates from your instructors. Contact information for your instructors can be found on the course syllabus for each of your classes. 
  • Online Tutoring is available via Zoom!
  • No cost/no credit Online Introduction Course - contact our online learning specialist at elearningsupport@socc.edu to be added.to our short four-module Introduction Course.  This practice course will provide hands on experience!

Contact Information for Other Assistance

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To talk with an advisor Coos Campus: (541) 888-7405
To talk with an advisor at Curry Campus: (541) 813-1667  
To register for classes at Coos Campus: (541) 888-7352  
To register for classes at Curry Campus: curryfirststop@socc.edu   
Student housing: (541) 888-7635, housing@socc.edu  
Veterans Services: (541) 888-7236, vets@socc.edu  
Financial Aid: (541) 888-7324 and (541) 888-1617, fao@socc.edu 
eLearning Technical support: elearningsupport@socc.edu

For myLakerLink password assistance: 

  • Coos Campus First Stop at (541) 888-7352
  • Curry Campus First Stop at (541) 813-1667