Welcome...

Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results and can also be found at www.noellevitz.com/SSIInterpretiveGuides.

As you review and analyze your results, you may consider ordering additional reporting options from Ruffalo Noel Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
42. Campus item: I can use MyLakerLink to complete all enrollment tasks (registration, Financial Aid, Payments etc.)  
49. Campus item: I have access to the academic support I need to be successful.  
48. Campus item: Student First Stop Center staff are helpful.  
20. Students are made to feel welcome here.  
27. Tutoring services are readily available. +
34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail).  
28. This campus provides online access to services I need.  
Challengesi  
8. The quality of instruction I receive in most of my classes is excellent.  
9. I am able to register for the classes I need with few conflicts.  
36. Tuition paid is a worthwhile investment. -
40. There are sufficient courses within my program of study available each term.  
22. My academic advisor is knowledgeable about transfer requirements of other schools.  
25. Faculty provide timely feedback about my academic progress. -
23. This institution helps me identify resources to finance my education.  
24. The equipment in the lab facilities is kept up to date. -
43. Campus item: I am aware of whom to contact for questions about programs and services.  
Benchmarks
Higher Satisfaction vs. National Community Colleges Form B  
27. Tutoring services are readily available.  
Lower Satisfaction vs. National Community Colleges Form B  
13. The campus is safe and secure for all students.  
36. Tuition paid is a worthwhile investment.  
25. Faculty provide timely feedback about my academic progress.  
24. The equipment in the lab facilities is kept up to date.  
Higher Importance vs. National Community Colleges Form B  
27. Tutoring services are readily available.  
Item Report

Sort on each column to see data from highest to lowest.

    Southwestern Oregon Community College - SSI National Community Colleges Form B  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  01. The campus staff are caring and helpful. 6.37 5.75/1.28 0.62 6.41 5.84/1.27 0.57 -0.09
  02. Classes are scheduled at times that are convenient for me. 6.20 5.47/1.39 0.73 6.54 5.67/1.40 0.87 -0.20*
  03. My academic advisor is available when I need help. 6.38 5.65/1.67 0.73 6.25 5.57/1.56 0.68 0.08
  04. Security staff respond quickly to calls for assistance. 6.28 5.52/1.51 0.76 6.11 5.52/1.43 0.59 0.00
  05. Financial aid awards are announced in time to be helpful in college planning. 6.25 5.28/1.59 0.97 6.29 5.40/1.63 0.89 -0.12
  06. Library resources and services are adequate. 6.21 5.99/1.30 0.22 6.14 5.92/1.25 0.22 0.07
  07. Admissions staff provide personalized attention prior to enrollment. 6.12 5.52/1.53 0.60 6.14 5.52/1.50 0.62 0.00
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.53 5.71/1.28 0.82 6.63 5.80/1.33 0.83 -0.09
Challenge 09. I am able to register for the classes I need with few conflicts. 6.49 5.56/1.46 0.93 6.55 5.72/1.44 0.83 -0.16
  10. Parking lots are well-lighted and secure. 6.13 5.44/1.57 0.69 6.14 5.62/1.49 0.52 -0.18
  11. Counseling services are available if I need them. 6.12 5.81/1.37 0.31 5.96 5.62/1.42 0.34 0.19
  12. Faculty are fair and unbiased in their treatment of individual students. 6.47 5.75/1.60 0.72 6.46 5.77/1.44 0.69 -0.02
  13. The campus is safe and secure for all students. 6.49 5.83/1.30 0.66 6.54 6.04/1.19 0.50 -0.21**
  14. My academic advisor is knowledgeable about my program requirements. 6.48 5.71/1.68 0.77 6.51 5.76/1.53 0.75 -0.05
  15. Financial aid counseling is available if I need it. 6.31 5.81/1.28 0.50 6.28 5.66/1.49 0.62 0.15
  16. My advisor helps me apply my program of study to career goals. 6.40 5.63/1.68 0.77 6.35 5.54/1.63 0.81 0.09
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.19 5.49/1.56 0.70 6.14 5.45/1.51 0.69 0.04
  18. Computer labs are adequate and accessible. 6.24 5.94/1.33 0.30 6.35 5.99/1.30 0.36 -0.05
  19. Registration processes and procedures are convenient. 6.43 5.80/1.37 0.63 6.45 5.83/1.37 0.62 -0.03
Strength 20. Students are made to feel welcome here. 6.43 5.94/1.38 0.49 6.44 6.00/1.28 0.44 -0.06
  21. The amount of student parking space on campus is adequate. 6.11 5.70/1.48 0.41 6.31 5.00/1.91 1.31 0.70***
Challenge 22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.44 5.58/1.73 0.86 6.33 5.46/1.60 0.87 0.12
Challenge 23. This institution helps me identify resources to finance my education. 6.37 5.48/1.60 0.89 6.33 5.40/1.62 0.93 0.08
Challenge 24. The equipment in the lab facilities is kept up to date. 6.35 5.38/1.66 0.97 6.35 5.74/1.39 0.61 -0.36***
Challenge 25. Faculty provide timely feedback about my academic progress. 6.43 5.37/1.48 1.06 6.45 5.58/1.46 0.87 -0.21*
  26. There are adequate services to help me decide upon a career. 6.27 5.54/1.54 0.73 6.28 5.54/1.46 0.74 0.00
Strength 27. Tutoring services are readily available. 6.41 6.08/1.31 0.33 6.19 5.82/1.39 0.37 0.26**
Strength 28. This campus provides online access to services I need. 6.37 5.99/1.25 0.38 6.42 6.02/1.23 0.40 -0.03
  29. There are convenient ways of paying my school bill. 6.37 5.83/1.35 0.54 6.38 5.87/1.37 0.51 -0.04
  30. The assessment and course placement procedures are reasonable. 6.31 5.86/1.21 0.45 6.26 5.70/1.35 0.56 0.16
  31. Faculty use a variety of technology and media in the classroom. 5.99 5.72/1.33 0.27 6.05 5.83/1.28 0.22 -0.11
  32. I am able to take care of college-related business at times that are convenient for me. 6.32 5.78/1.33 0.54 6.40 5.73/1.38 0.67 0.05
  33. Administrators are available to hear students' concerns. 6.31 5.64/1.42 0.67 6.29 5.50/1.55 0.79 0.14
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.41 5.88/1.26 0.53 6.42 5.95/1.30 0.47 -0.07
  35. I receive ongoing feedback about progress toward my academic goals. 6.26 5.20/1.71 1.06 6.31 5.32/1.62 0.99 -0.12
Challenge 36. Tuition paid is a worthwhile investment. 6.48 5.63/1.52 0.85 6.54 5.82/1.41 0.72 -0.19*
  37. I seldom get the "run-around" when seeking information on this campus. 6.27 5.43/1.52 0.84 6.29 5.36/1.66 0.93 0.07
  38. Most classes deal with practical experiences and applications. 6.30 5.51/1.44 0.79 6.35 5.76/1.30 0.59 -0.25**
  39. On the whole, the campus is well-maintained. 6.28 5.96/1.36 0.32 6.36 6.08/1.20 0.28 -0.12
Challenge 40. There are sufficient courses within my program of study available each term. 6.45 5.51/1.53 0.94 6.52 5.63/1.50 0.89 -0.12
  41. Campus item: The New Student Orientation was helpful to prepare me in starting college. 5.87 5.32/1.75 0.55    
Strength 42. Campus item: I can use MyLakerLink to complete all enrollment tasks (registration, Financial Aid, Payments etc.) 6.53 6.24/1.16 0.29    
Challenge 43. Campus item: I am aware of whom to contact for questions about programs and services. 6.32 5.52/1.58 0.80    
  44. Campus item: Southwestern staff responds quickly to my requests for information. 6.33 5.63/1.48 0.70    
  45. Campus item: Personalized attention prior to enrollment was a factor in my decision to enroll at Southwestern. 5.88 5.32/1.78 0.56    
  46. Campus item: Writing center services are readily available. 6.18 5.98/1.30 0.20    
  47. Campus item: Financial Aid advisors are helpful. 6.38 5.62/1.62 0.76    
Strength 48. Campus item: Student First Stop Center staff are helpful. 6.47 5.99/1.43 0.48    
Strength 49. Campus item: I have access to the academic support I need to be successful. 6.50 5.84/1.32 0.66    
  50. Campus item: I am able to change major or certificate program easily. 6.31 5.88/1.40 0.43    
  51. Cost as factor in decision to enroll. 6.16     6.51    
  52. Financial assistance as factor in decision to enroll. 6.21     6.27    
  53. Academic reputation as factor in decision to enroll. 5.58     6.12    
  54. Future career opportunities as factor in decision to enroll. 6.11     6.43    
  55. Personal recommendations as factor in decision to enroll. 5.50     5.91    
  56. Distance from campus as factor in decision to enroll. 5.85     6.15    
  57. Information on the campus Web site as factor in decision to enroll. 5.35     5.86    
  58. Campus visits as factor in decision to enroll. 5.17     5.43    

National Group Means are based on 68260 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    Southwestern Oregon Community College - SSI National Community Colleges Form B  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.35 5.70/1.17 0.65 6.36 5.69/1.18 0.67 0.01
  01. The campus staff are caring and helpful. 6.37 5.75/1.28 0.62 6.41 5.84/1.27 0.57 -0.09
Strength 20. Students are made to feel welcome here. 6.43 5.94/1.38 0.49 6.44 6.00/1.28 0.44 -0.06
  33. Administrators are available to hear students' concerns. 6.31 5.64/1.42 0.67 6.29 5.50/1.55 0.79 0.14
  37. I seldom get the "run-around" when seeking information on this campus. 6.27 5.43/1.52 0.84 6.29 5.36/1.66 0.93 0.07
  Instructional Effectiveness 6.37 5.64/1.09 0.73 6.41 5.76/1.05 0.65 -0.12
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.53 5.71/1.28 0.82 6.63 5.80/1.33 0.83 -0.09
  12. Faculty are fair and unbiased in their treatment of individual students. 6.47 5.75/1.60 0.72 6.46 5.77/1.44 0.69 -0.02
Challenge 25. Faculty provide timely feedback about my academic progress. 6.43 5.37/1.48 1.06 6.45 5.58/1.46 0.87 -0.21*
  31. Faculty use a variety of technology and media in the classroom. 5.99 5.72/1.33 0.27 6.05 5.83/1.28 0.22 -0.11
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.41 5.88/1.26 0.53 6.42 5.95/1.30 0.47 -0.07
  38. Most classes deal with practical experiences and applications. 6.30 5.51/1.44 0.79 6.35 5.76/1.30 0.59 -0.25**
Challenge 40. There are sufficient courses within my program of study available each term. 6.45 5.51/1.53 0.94 6.52 5.63/1.50 0.89 -0.12
  Safety and Security 6.25 5.64/1.14 0.61 6.28 5.55/1.18 0.73 0.09
  04. Security staff respond quickly to calls for assistance. 6.28 5.52/1.51 0.76 6.11 5.52/1.43 0.59 0.00
  10. Parking lots are well-lighted and secure. 6.13 5.44/1.57 0.69 6.14 5.62/1.49 0.52 -0.18
  13. The campus is safe and secure for all students. 6.49 5.83/1.30 0.66 6.54 6.04/1.19 0.50 -0.21**
  21. The amount of student parking space on campus is adequate. 6.11 5.70/1.48 0.41 6.31 5.00/1.91 1.31 0.70***
  Academic Advising Effectiveness 6.39 5.56/1.44 0.83 6.35 5.53/1.33 0.82 0.03
  03. My academic advisor is available when I need help. 6.38 5.65/1.67 0.73 6.25 5.57/1.56 0.68 0.08
  14. My academic advisor is knowledgeable about my program requirements. 6.48 5.71/1.68 0.77 6.51 5.76/1.53 0.75 -0.05
  16. My advisor helps me apply my program of study to career goals. 6.40 5.63/1.68 0.77 6.35 5.54/1.63 0.81 0.09
Challenge 22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.44 5.58/1.73 0.86 6.33 5.46/1.60 0.87 0.12
  35. I receive ongoing feedback about progress toward my academic goals. 6.26 5.20/1.71 1.06 6.31 5.32/1.62 0.99 -0.12
  Admissions and Financial Aid Effectiveness 6.25 5.51/1.23 0.74 6.24 5.49/1.27 0.75 0.02
  05. Financial aid awards are announced in time to be helpful in college planning. 6.25 5.28/1.59 0.97 6.29 5.40/1.63 0.89 -0.12
  07. Admissions staff provide personalized attention prior to enrollment. 6.12 5.52/1.53 0.60 6.14 5.52/1.50 0.62 0.00
  15. Financial aid counseling is available if I need it. 6.31 5.81/1.28 0.50 6.28 5.66/1.49 0.62 0.15
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.19 5.49/1.56 0.70 6.14 5.45/1.51 0.69 0.04
Challenge 23. This institution helps me identify resources to finance my education. 6.37 5.48/1.60 0.89 6.33 5.40/1.62 0.93 0.08
  Campus Services 6.28 5.83/1.05 0.45 6.24 5.80/1.00 0.44 0.03
  06. Library resources and services are adequate. 6.21 5.99/1.30 0.22 6.14 5.92/1.25 0.22 0.07
  11. Counseling services are available if I need them. 6.12 5.81/1.37 0.31 5.96 5.62/1.42 0.34 0.19
  18. Computer labs are adequate and accessible. 6.24 5.94/1.33 0.30 6.35 5.99/1.30 0.36 -0.05
Challenge 24. The equipment in the lab facilities is kept up to date. 6.35 5.38/1.66 0.97 6.35 5.74/1.39 0.61 -0.36***
  26. There are adequate services to help me decide upon a career. 6.27 5.54/1.54 0.73 6.28 5.54/1.46 0.74 0.00
Strength 27. Tutoring services are readily available. 6.41 6.08/1.31 0.33 6.19 5.82/1.39 0.37 0.26**
Strength 28. This campus provides online access to services I need. 6.37 5.99/1.25 0.38 6.42 6.02/1.23 0.40 -0.03
  30. The assessment and course placement procedures are reasonable. 6.31 5.86/1.21 0.45 6.26 5.70/1.35 0.56 0.16
  Registration Effectiveness 6.36 5.69/1.07 0.67 6.47 5.76/1.06 0.71 -0.07
  02. Classes are scheduled at times that are convenient for me. 6.20 5.47/1.39 0.73 6.54 5.67/1.40 0.87 -0.20*
Challenge 09. I am able to register for the classes I need with few conflicts. 6.49 5.56/1.46 0.93 6.55 5.72/1.44 0.83 -0.16
  19. Registration processes and procedures are convenient. 6.43 5.80/1.37 0.63 6.45 5.83/1.37 0.62 -0.03
  29. There are convenient ways of paying my school bill. 6.37 5.83/1.35 0.54 6.38 5.87/1.37 0.51 -0.04
  32. I am able to take care of college-related business at times that are convenient for me. 6.32 5.78/1.33 0.54 6.40 5.73/1.38 0.67 0.05
  Campus Climate 6.38 5.75/1.07 0.63 6.41 5.81/1.04 0.60 -0.06
  01. The campus staff are caring and helpful. 6.37 5.75/1.28 0.62 6.41 5.84/1.27 0.57 -0.09
  13. The campus is safe and secure for all students. 6.49 5.83/1.30 0.66 6.54 6.04/1.19 0.50 -0.21**
Strength 20. Students are made to feel welcome here. 6.43 5.94/1.38 0.49 6.44 6.00/1.28 0.44 -0.06
  33. Administrators are available to hear students' concerns. 6.31 5.64/1.42 0.67 6.29 5.50/1.55 0.79 0.14
Challenge 36. Tuition paid is a worthwhile investment. 6.48 5.63/1.52 0.85 6.54 5.82/1.41 0.72 -0.19*
  37. I seldom get the "run-around" when seeking information on this campus. 6.27 5.43/1.52 0.84 6.29 5.36/1.66 0.93 0.07
  39. On the whole, the campus is well-maintained. 6.28 5.96/1.36 0.32 6.36 6.08/1.20 0.28 -0.12

National Group Means are based on 68260 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  Southwestern Oregon Community College - SSI National Community Colleges Form B  
Summary     Difference
So far, how has your college experience met your expectations? 4.71 4.93 -0.22**
1=Much worse than expected 2% 1%   
2=Quite a bit worse than I expected 1% 1%   
3=Worse than I expected 9% 6%   
4=About what I expected 33% 33%   
5=Better than I expected 24% 26%   
6=Quite a bit better than I expected 14% 13%   
7=Much better than expected 12% 17%   
Rate your overall satisfaction with your experience here thus far. 5.33 5.59 -0.26**
1=Not satisfied at all 1% 1%   
2=Not very satisfied 3% 2%   
3=Somewhat dissatisfied 8% 5%   
4=Neutral 9% 10%   
5=Somewhat satisfied 18% 14%   
6=Satisfied 41% 42%   
7=Very satisfied 17% 23%   
All in all, if you had to do it over, would you enroll here again? 5.47 5.82 -0.35***
1=Definitely not 1% 2%   
2=Probably not 8% 3%   
3=Maybe not 3% 3%   
4=I don't know 10% 7%   
5=Maybe yes 10% 9%   
6=Probably yes 33% 30%   
7=Definitely yes 31% 42%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    Southwestern Oregon Community College - SSI National Community Colleges Form B  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
  01. The campus staff are caring and helpful. 84% 65% 19% 86% 71% 15% -6%
  02. Classes are scheduled at times that are convenient for me. 77% 53% 24% 90% 64% 26% -11%
  03. My academic advisor is available when I need help. 85% 69% 16% 81% 63% 18% 6%
  04. Security staff respond quickly to calls for assistance. 82% 56% 26% 76% 59% 17% -3%
  05. Financial aid awards are announced in time to be helpful in college planning. 80% 50% 30% 82% 58% 24% -8%
  06. Library resources and services are adequate. 79% 74% 5% 77% 72% 5% 2%
  07. Admissions staff provide personalized attention prior to enrollment. 75% 60% 15% 77% 60% 17% 0%
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 88% 62% 26% 92% 69% 23% -7%
Challenge 09. I am able to register for the classes I need with few conflicts. 91% 60% 31% 91% 67% 24% -7%
  10. Parking lots are well-lighted and secure. 78% 57% 21% 77% 64% 13% -7%
  11. Counseling services are available if I need them. 75% 67% 8% 71% 62% 9% 5%
  12. Faculty are fair and unbiased in their treatment of individual students. 87% 70% 17% 87% 69% 18% 1%
  13. The campus is safe and secure for all students. 90% 69% 21% 89% 77% 12% -8%
  14. My academic advisor is knowledgeable about my program requirements. 89% 69% 20% 89% 69% 20% 0%
  15. Financial aid counseling is available if I need it. 81% 64% 17% 82% 65% 17% -1%
  16. My advisor helps me apply my program of study to career goals. 87% 65% 22% 84% 62% 22% 3%
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 79% 59% 20% 77% 58% 19% 1%
  18. Computer labs are adequate and accessible. 79% 71% 8% 84% 75% 9% -4%
  19. Registration processes and procedures are convenient. 87% 68% 19% 88% 71% 17% -3%
Strength 20. Students are made to feel welcome here. 85% 71% 14% 87% 75% 12% -4%
  21. The amount of student parking space on campus is adequate. 77% 65% 12% 83% 51% 32% 14%
Challenge 22. My academic advisor is knowledgeable about transfer requirements of other schools. 85% 66% 19% 83% 60% 23% 6%
Challenge 23. This institution helps me identify resources to finance my education. 84% 57% 27% 84% 58% 26% -1%
Challenge 24. The equipment in the lab facilities is kept up to date. 85% 59% 26% 84% 67% 17% -8%
Challenge 25. Faculty provide timely feedback about my academic progress. 87% 52% 35% 88% 62% 26% -10%
  26. There are adequate services to help me decide upon a career. 83% 59% 24% 82% 60% 22% -1%
Strength 27. Tutoring services are readily available. 85% 75% 10% 79% 69% 10% 6%
Strength 28. This campus provides online access to services I need. 85% 69% 16% 86% 75% 11% -6%
  29. There are convenient ways of paying my school bill. 82% 66% 16% 85% 71% 14% -5%
  30. The assessment and course placement procedures are reasonable. 84% 69% 15% 81% 66% 15% 3%
  31. Faculty use a variety of technology and media in the classroom. 73% 65% 8% 73% 69% 4% -4%
  32. I am able to take care of college-related business at times that are convenient for me. 82% 68% 14% 86% 67% 19% 1%
  33. Administrators are available to hear students' concerns. 84% 62% 22% 82% 60% 22% 2%
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 86% 69% 17% 86% 73% 13% -4%
  35. I receive ongoing feedback about progress toward my academic goals. 80% 51% 29% 83% 55% 28% -4%
Challenge 36. Tuition paid is a worthwhile investment. 88% 63% 25% 89% 69% 20% -6%
  37. I seldom get the "run-around" when seeking information on this campus. 84% 55% 29% 82% 57% 25% -2%
  38. Most classes deal with practical experiences and applications. 83% 57% 26% 84% 67% 17% -10%
  39. On the whole, the campus is well-maintained. 81% 72% 9% 84% 78% 6% -6%
Challenge 40. There are sufficient courses within my program of study available each term. 88% 58% 30% 90% 65% 25% -7%
  41. Campus item: The New Student Orientation was helpful to prepare me in starting college. 70% 55% 15%
Strength 42. Campus item: I can use MyLakerLink to complete all enrollment tasks (registration, Financial Aid, Payments etc.) 90% 84% 6%
Challenge 43. Campus item: I am aware of whom to contact for questions about programs and services. 83% 58% 25%
  44. Campus item: Southwestern staff responds quickly to my requests for information. 85% 64% 21%
  45. Campus item: Personalized attention prior to enrollment was a factor in my decision to enroll at Southwestern. 67% 55% 12%
  46. Campus item: Writing center services are readily available. 79% 72% 7%
  47. Campus item: Financial Aid advisors are helpful. 86% 64% 22%
Strength 48. Campus item: Student First Stop Center staff are helpful. 89% 77% 12%
Strength 49. Campus item: I have access to the academic support I need to be successful. 90% 69% 21%
  50. Campus item: I am able to change major or certificate program easily. 82% 71% 11%
  51. Cost as factor in decision to enroll. 77% 88%
  52. Financial assistance as factor in decision to enroll. 80% 82%
  53. Academic reputation as factor in decision to enroll. 61% 77%
  54. Future career opportunities as factor in decision to enroll. 78% 86%
  55. Personal recommendations as factor in decision to enroll. 53% 70%
  56. Distance from campus as factor in decision to enroll. 69% 78%
  57. Information on the campus Web site as factor in decision to enroll. 53% 70%
  58. Campus visits as factor in decision to enroll. 52% 58%

National Group Means are based on 68260 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 155 68.89%
  Male 70 31.11%
  Total 225 100%
  No Answer 32  

Age

    N %
  18 and under 32 13.56%
Primary Population 19 to 24 129 54.66%
  25 to 34 33 13.98%
  35 to 44 25 10.59%
  45 and over 17 7.20%
  Total 236 100%
  No Answer 21  

Ethnicity/Race

    N %
  Alaskan Native 2 0.81%
  American Indian 4 1.62%
  Asian 12 4.86%
  Black/African-American 4 1.62%
  Hispanic or Latino (and Puerto Rican) 13 5.26%
  Native Hawaiian or Pacific Islander 4 1.62%
Primary Population White/Caucasian 187 75.71%
  Multi-racial 15 6.07%
  Other race 6 2.43%
  Total 247 100%
  No Answer 10  

Current Enrollment Status

    N %
Primary Population Day 214 86.29%
  Evening 33 13.31%
  Weekend 1 0.40%
  Total 248 100%
  No Answer 9  

Current Class Load

    N %
Primary Population Full-time 178 76.72%
  Part-time 54 23.28%
  Total 232 100%
  No Answer 25  

Class Level

    N %
Primary Population 1 year or less 131 53.04%
  2 years 73 29.55%
  3 years 29 11.74%
  4 or more years 14 5.67%
  Total 247 100%
  No Answer 10  

Current GPA

    N %
  No credits earned 7 2.86%
  1.99 or below 3 1.22%
  2.0 - 2.49 18 7.35%
  2.5 - 2.99 39 15.92%
  3.0 - 3.49 74 30.20%
Primary Population 3.5 or above 104 42.45%
  Total 245 100%
  No Answer 12  

Educational Goal

    N %
Primary Population Associate degree 142 55.69%
  Vocational/technical program 6 2.35%
  Transfer to another institution 78 30.59%
  Certification (initial/renewal) 16 6.27%
  Self-improvement/pleasure 0 0%
  Job-related training 1 0.39%
  Other educational goal 12 4.71%
  Total 255 100%
  No Answer 2  

Employment

    N %
  Full-time off campus 48 19.43%
  Part-time off campus 60 24.29%
  Full-time on campus 14 5.67%
  Part-time on campus 27 10.93%
Primary Population Not employed 98 39.68%
  Total 247 100%
  No Answer 10  

Current Residence

    N %
  Residence hall 56 22.31%
  Own house 57 22.71%
Primary Population Rent room or apt off campus 63 25.10%
  Parent's home 56 22.31%
  Other residence 19 7.57%
  Total 251 100%
  No Answer 6  

Residence Classification

    N %
Primary Population In-state 185 76.13%
  Out-of-state 56 23.05%
  International (not U.S. citizen) 2 0.82%
  Total 243 100%
  No Answer 14  

Institution Was My

    N %
Primary Population 1st choice 179 70.47%
  2nd choice 54 21.26%
  3rd choice or lower 21 8.27%
  Total 254 100%
  No Answer 3  

Plan to Transfer

    N %
Primary Population Yes I plan to transfer 158 67.52%
  No I do not plan to transfer 76 32.48%
  Total 234 100%
  No Answer 23  

Organization Memberships

    N %
Primary Population No organization memberships 161 63.39%
  One or two organization memberships 79 31.10%
  Three or four organization memberships 13 5.12%
  Five or more organization memberships 1 0.39%
  Total 254 100%
  No Answer 3  

Tuition Source

    N %
  Scholarships 47 18.43%
Primary Population Financial aid 120 47.06%
  Family contributions 23 9.02%
  Self support 46 18.04%
  Other tuition source 19 7.45%
  Total 255 100%
  No Answer 2  

My preferred method of communication is:

    N %
Primary Population Email 145 57.09%
  US Mail 1 0.39%
  Text 59 23.23%
  In Person 37 14.57%
  Social Media 1 0.39%
  MyLakerLink 11 4.33%
  Total 254 100%
  No Answer 3  

My preferred course delivery method is:

    N %
Primary Population Face-to-Face 119 46.67%
  Fully Online 42 16.47%
  Hybrid (face-to-face with online component) 40 15.69%
  Evenings 3 1.18%
  Weekends 1 0.39%
  Combination of the above 50 19.61%
  Total 255 100%
  No Answer 2  

Group Code

    N %
  1001: Art/Music 12 4.72%
  1002: Business, Econ/Accounting 24 9.45%
  1003: Computer Sci, Info Systems 8 3.15%
  1004: Criminal Justice 11 4.33%
  1005: Culinary, Baking/Pastry 12 4.72%
  1006: Education or Early Childhood 15 5.91%
  1007: Emergency Services, Fire Science 19 7.48%
  1008: Engineering 4 1.57%
  1009: English, Humanities 3 1.18%
  1010: Forestry, Natural Resources 5 1.97%
  1011: Health-related or Dental 16 6.30%
  1013: Nursing 53 20.87%
  1014: Biology, Geology 3 1.18%
  1015: Chemistry, Physics 2 0.79%
  1017: Psych, Sociology, Anthropology 5 1.97%
  1018: Welding 4 1.57%
Primary Population 1019: Transfer degree (AAOT, AGS, OTM) 58 22.83%
  Total 254 100%
  No Answer 3